It is JSR Law's policy to respect your privacy regarding any information we may collect while operating our website and providing immigration advice services. This privacy policy explains how we collect, use, communicate, disclose and otherwise make use of personal information.
1. Information we collect
We may collect personal information you provide directly when you contact us, book a consultation, submit a form, subscribe to our newsletter, message us on WhatsApp, or instruct us on an immigration matter. This may include your name, contact details, nationality, immigration history and supporting documents relevant to your case.
2. How we use your information
We use the information you provide primarily for the provision of immigration advice and related services to you, and for related purposes including:
- Updating and enhancing client records
- Analysis to help us manage our practice
- Statutory returns
- Legal and regulatory compliance
Our use of that information is subject to your instructions, applicable UK data protection law (including UK GDPR and the Data Protection Act 2018) and our duty of confidentiality.
3. Sharing your information
Our work for you may require us to give information to third parties such as the Home Office / UKVI, expert witnesses, interpreters, translators and other professional advisers where necessary to progress your matter. We do not store financial card information, nor do we share financial information with third parties except where required to process a payment you have authorised.
4. Website data
All data that you submit to us via this website will be held in compliance with applicable UK data protection legislation. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
We will only retain personal information for as long as necessary for the fulfilment of those purposes, including our regulatory and file retention obligations.
5. Marketing
We may from time to time send you information which we think might be of interest to you. If you do not wish to receive that information please notify our office in writing or email us to unsubscribe.
6. Your rights
You have a right of access under data protection legislation to the personal data that we hold about you. You may contact us at info@jsrlaw.co.uk to request the data we hold about you. We may make a small nominal charge for this access where permitted by law.
7. Changes to this policy
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. JSR Law may change this privacy policy from time to time at its sole discretion.